Delivery Information

Paul's Ski Shop online will only ship to customers at addresses within Australia, for some smaller items that can be posted with Australia post we will ship to New Zealand, New Zealand customers will have to pay for international postage, even if the items are normally free postage within Australia.

Free shipping, the cost of shipping for items that are shipped free of charge comes from any profit on that item, if for any reason the item is returned for a refund and not an exchange in store or is faulty, we will take the cost of shipping the item from the refund amount, therefore you will not be given the full purchase price that was paid at the time of the sale as a refund, free shipping cannot be delivered to a post office box, as we use a courier.

We use a courier as our first choice delivery, even if you choose Aust post,  if you want us to use a different method such as Australia Post, please specify in the comments section. Our parcels have automatic insurance of up to $1500 per shipment, if you elect to give an "authority to leave", and it gets lost, there is no insurance, and we are not responsible for it.

It goes without saying the courier will deliver during work hours, and a person needs to be there to sign for them, extra charges apply for a second delivery attempt, at the discretion of the courier.

If you require a Con note number so you can track the shipment please ask us to provide it, most times we do send it to you anyway.

Australia post is offered, we strongly suggest registered and insured mail for items over $100 in value, express post is also offered as it provides a tracking number.

For customers between and including Wodonga and Melbourne a flat fee of $20 per box with Mansfield express is offered.

Currently offering free shipping within Australia for purchases over $300 that are not on special or discounted.

Please contact us with any questions about shipping.